Terms of Service — Axova Go
1. Acceptance of Terms
By accessing or using Axova Go and related services (collectively, the "Service"), you agree to be bound by these Terms of Service. If you do not agree, you may not access or use the Service.
2. Description of Service
Axova Go is a delivery partner application for accepting, managing, and completing delivery jobs.
3. Account Registration
You must provide accurate, complete, and current information when creating an account, including valid identity, vehicle, and payout-bank documentation required to become an active delivery partner. You are responsible for safeguarding your account credentials and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.
4. Acceptable Use
You agree not to use the Service to: violate any applicable law or regulation; infringe on the rights of others; transmit malicious code; attempt to gain unauthorized access to our systems; falsify proof-of-delivery confirmations; or interfere with the proper functioning of the Service.
5. Payment Terms
Earnings are calculated per completed delivery and paid out according to the payout schedule shown in the app. Cash-on-Delivery amounts collected on our behalf must be remitted as described in the app; outstanding COD balances may be deducted from future payouts. All amounts are stated in ETB unless otherwise specified.
6. Intellectual Property
The Service and its original content, features, and functionality are owned by Axova and are protected by international copyright, trademark, and other intellectual property laws.
7. Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information — including the precise location we collect while you're online or on an active delivery.
8. Limitation of Liability
To the maximum extent permitted by law, Axova shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service, including damages arising from your activity as an independent delivery partner.
9. Termination
We may terminate or suspend your access to the Service at any time, with or without cause, upon reasonable notice — including for safety violations, fraudulent proof-of-delivery submissions, or failure to remit Cash-on-Delivery balances. Upon termination, your right to use the Service ceases immediately, though you may request export of your data within 30 days.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the revised Terms.
Contact
Questions about these Terms? Contact legal@axova.io.